Privacy Policy
Last updated: March 14, 2026
Complete Vapors ("we," "us," or "our") operates cvapors.co and our five retail locations across western Pennsylvania. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, and phone number when you submit an order request, pickup request, or contact us directly.
- Browsing Data: Pages visited, time spent on pages, referring URLs, browser type, device information, and IP address, collected through analytics tools.
- Cookies: We use cookies and similar technologies to improve your experience, remember preferences, and gather analytics data.
How We Use Your Information
- To process and fulfill order or pickup requests
- To communicate with you about your orders or inquiries
- To improve our website, services, and customer experience
- To analyze website traffic and usage patterns
- To comply with legal obligations
AI Ordering Agent
Our website may feature an AI-powered ordering agent to help you place pickup orders. Information you provide to the agent (such as your name, phone number, and product selections) is used solely to process your request and is subject to the same protections described in this policy.
Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects data such as your IP address, browser type, and browsing behavior using cookies. This data is aggregated and anonymized. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties. We may share information with service providers who assist in operating our website or processing orders, but only to the extent necessary to provide those services.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to your request within a reasonable timeframe.
Children's Privacy
Our website and products are intended for adults aged 21 and older. We do not knowingly collect personal information from anyone under the age of 21.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, contact us at:
b.p@cvapors.co
Governing Law
This Privacy Policy is governed by the laws of the Commonwealth of Pennsylvania.